Warranty Services

Warranty Services in Mackay

Cleaning Air Conditioner On The Wall In Room - Air Conditioning Services in Mackay, QLD

Backing Your Buy

Platinum Air-Conditioning Services is a warranty agent for some of the leading residential and commercial air conditioning brands. We carry out 5-year warranty repairs for:

✔ Mitsubishi Electric

✔ Daikin

✔ Samsung

✔ Panasonic

✔ Fujitsu

✔ Toshiba

We install these brands, and you can buy them with the confidence of knowing our expert team will back the warranty with timely and quality repairs, as well as parts replacement. Air-conditioning units are covered by the manufacturer’s warranty under parts and labour, which covers the repair and replacement of the components of any systems purchased under the warranty. These parts may include the compressor, PC boards and fan motors. However, parts and labour does not cover issues related to the maintenance of air-conditioners such as the cleaning of filters, unblocking of drains, loosened electric connections, or corrosion of the system or its component parts that may lead to malfunction.

Get in touch today to book. Based in Mackay, we service residential and commercial clients throughout Carmila, Bowen, Emerald and everywhere in-between.

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Stay On Top

At Platinum Air-Conditioning Services, we recommend you keep your proof of purchase and warranty details in a safe place. It would also pay to keep your maintenance record, ensuring it doesn’t lapse and your warranty remains valid. Be warned, you could be charged for a repair call-out if the issue is not covered by the warranty.

Each manufacturer’s warranty is different but basically all cover a manufacturing defect, such as a faulty fan motor or failure in the printed circuit board. It will not cover issues related to damage, exposure or the build-up of dirt. Make sure you are familiar with your warranty details. If you’re not sure, check with us.

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